Terms of service
Last Updated: August 31,2026
These Terms of Service constitute a legally binding agreement between you (customer) and Luxcoll governing your use of the website www.luxcoll.com, account registration, product purchases and all related services. By accessing the website and placing orders, you acknowledge that you have read, understood and agreed to all terms and our associated policies including Privacy Policy, Shipping Policy, Payment Terms and Return & Refund Policy. These terms are governed by Australian Consumer Law.
Business Information
Luxcoll
Email: hello@luxcoll.com
Phone: +61 417 116 184
Address: 63 Temora Street, GRACE MERE, QLD 4702, Australia
Website: www.luxcoll.com
1. Website Use
This website is for personal, non-commercial consumer use only. You agree not to use the site for illegal, fraudulent, abusive or infringing activities, including unauthorised data scraping, automated bot access and system interference.
2. Account Registration
You may register a customer account to manage orders and preferences. You must provide accurate and complete information and maintain secure account login details. You are fully responsible for all activities conducted under your account.
3. Eligibility
You must be at least 18 years of age to purchase products on this website. Order placement confirms your legal capacity to enter a binding sales contract under Australian law.
4. Product and Pricing Information
We strive to ensure accurate product descriptions, sizing, colours and pricing. Product images are for reference only. Minor colour variations and measurement differences do not constitute faulty goods. All prices are displayed in Australian Dollars (AUD) inclusive of GST unless otherwise stated. We reserve the right to correct pricing errors without prior notice.
5. Order Acceptance
Order submission constitutes a purchase offer. A binding contract is formed when we dispatch your order. We reserve the right to refuse or cancel orders due to stock unavailability, pricing errors, suspected fraud or policy violations.
6. Payment Terms
All payments must be completed via authorised checkout methods. You confirm that your payment details are valid and lawfully owned. We may verify transactions for security purposes.
7. Shipping and Delivery
Delivery timelines are estimated and not guaranteed against delays caused by courier issues, peak seasons or extreme conditions. Risk of product loss or damage transfers to the customer upon successful delivery.
8. Returns and Refunds
All return and refund matters are governed by our Return and Refund Policy and Australian Consumer Law. Statutory consumer guarantees always apply.
9. Intellectual Property
All website content including logos, text, images, designs and layout is the intellectual property of Luxcoll. No unauthorised copying, distribution or commercial use is permitted.
10. Prohibited Conduct
Users may not misuse the website, interfere with security systems, submit false information or infringe upon the rights of the brand or other consumers.
11. Liability Limitation
The website and products are provided on an “as is” basis. To the fullest extent permitted by Australian law, Luxcoll excludes indirect, consequential or incidental damages arising from website use or product purchase. Nothing in these terms excludes statutory consumer rights under ACL.
12. Third-Party Links
The website may contain third-party links. We do not take responsibility for third-party website content, security or policies.
13. Policy Amendments
We reserve the right to update these terms. Continued website use after updates constitutes acceptance of revised terms.
14. Severance
If any clause is found invalid or unenforceable under Australian law, remaining clauses remain in full force.
15. Governing Law
These terms are governed by the laws of Queensland, Australia. Disputes are subject to the exclusive jurisdiction of Australian courts.
Contact: hello@luxcoll.com
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