Payment Policy

Available Payment Methods

Available payment methods are displayed during checkout. Payment options may vary depending on your location, currency, device, and other checkout conditions.

The payment methods available to you, the applicable currency, and the total amount payable will be shown at checkout before you complete your order.

Payment Processing

Payments are processed through Shopify's checkout system and the applicable payment providers available through our checkout.

Orders may be subject to payment authorization, verification, and security checks before processing.

Currency and Total Amount

The currency displayed for a purchase may vary according to the market and checkout conditions.

The applicable currency and final total amount payable will be shown before you complete your order.

The final amount displayed at checkout is the amount applicable to your order. No additional payment amount will be requested after the order has been completed based on the final checkout amount.

Payment Security

Payment information is handled through Shopify and applicable payment providers.

LUXCOLL does not require customers to send complete payment card information to us by email or other direct communication.

Order Authorization and Processing

An order may be reviewed before processing to confirm payment authorization, product availability, and other applicable order conditions.

Orders are generally processed within 1–3 business days after payment confirmation, as described in our Shipping Policy.

Payment Problems

If a payment fails or you have a question about a payment or refund, please contact us at hello@luxcoll.com.

Contact

Store Name
LUXCOLL

Email
hello@luxcoll.com

Phone
+61 417 116 184

Business Address
63 Temora Street, GRACE MERE, QLD 4702, Australia

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT